Privacy Statement

In accordance with this document, 'Support Cambridgeshire' shall herein refer to the collaborative partnership established between the Cambridge Council for Voluntary Service, having its registered office at 6-18 Arbury Court, Cambridge CB4 2JQ, United Kingdom, and the Hunts Forum of Voluntary Organisations, having its registered office at The Maple Centre, 6 Oak Dr, Huntingdon PE29 7HN, collectively referred to as 'the partners'.


‘Volunteer Cambs’ is a project of the partners, led by Cambridge Council for Voluntary Service.


The partners are responsible for the processing of personal data as shown in this privacy statement.


Contact Details Processors:


Cambridge Council for Voluntary Service

[email protected]

6-18 Arbury Court,

Cambridge CB4 2JQ,

United Kingdom


Hunts Forum of Voluntary Organisations

[email protected]

The Maple Centre,

6 Oak Drive

Huntingdon PE29 7HN.

United Kingdom



Personal data that we process

The partners processes your personal data because you use our services and / or because you provide these to us yourself.


Below you will find an overview of the personal data that we process:

  • First and last name 
  • Sex 
  • Email address 
  • IP address 
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone 
  • Location information 
  • Information about your activities on our website information about your surfing behavior across different websites (for example because this company is part of an advertising network) 
  • Internet browser and device type


For what purpose and on what basis we process personal data

the partners processes your personal data for the following purposes:

  • Sending our newsletter and / or marketing emails 
  • Being able to e-mail you if this is necessary to be able to perform our services 
  • Inform you about changes to our services and products 
  • Offer you the option to create an account 
  • DeedMob B.V. analyses your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences. 
  • DeedMob B.V. follows your surfing behavior over various websites with which we tailor our products and services to your needs.


You have provided the information yourself by entering this data in your profile page and by using our website or that of one of our partners. Your profile characteristics are necessary for the implementation of our agreement with you, which aims at bringing in contact with charity organisations.


We send newsletters and marketing emails, and analyse your surfing behaviour on the basis of a legitimate interest, namely a commercial interest.


On your profile page you can give permission and withdraw it for sharing your personal data with third parties.


Automated decision making

The partners take decisions based on automated processing about issues that may affect individuals. These are decisions that are made by computer programs or systems, without a human being (such as an employee of the partners) among them.


The partners uses the Deedmob system to match your profile with the requirements or conditions of charity activities and activities. If the profile features you enter correspond to the requirements or conditions of a specific Charity vacancy, then the Deedmob system can automatically alert you to this vacancy.


There are no consequences if you ignore or delete this email.


How long we keep personal data

The partners do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data: 


We keep your profile data for as long as your profile is not closed, so that you can continue to use our services (and possibly those of third parties). 


If personal data must be stored for legal reasons, the legal retention period will be used.


Sharing of personal data with third parties

The partners share your personal data with various third parties if this is necessary for the execution of the agreement and to comply with a possible legal obligation. Below is an explanation of what third parties are. 


We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The partners remain responsible for these processes.


With your Volunteer Cambs account you can not only log on to the website of Volunteer Cambs (, but also on websites of DeedMob B.V. who use our system. This usually concerns websites of Volunteer Centers, but it can also be a website of, for example, the company where you work. If you log in to a website managed by Deedmob, we will share your account and profile information with this other organisation from the first time you log in to this other website.


A social organisation that places projects on a website managed by Deedmob can view your profile when you are a member of this organisation or follow this organisation, and possibly approach you by email with the request to work with this organisation for a particular project.


By using your Facebook account to login, Facebook processes your login details and possibly other information. This is not the responsibility of the partners. We advise you to consult the information pages of Facebook for more information about the use of your Facebook account to log in to third parties.


International processing

Your data is processed within the European Union (EU).


Cookies, or similar techniques that we use

Volunteer Cambs uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Volunteer Cambs uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behavior so that we can offer customised content and advertisements.


On your first visit to our website, we have already informed you about these cookies and have asked permission to place them.


You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.


Please visit the following link for more information:


Cookies are also placed on this website by third parties. These are, for example, advertisers and / or social media companies. Below an overview: Google Tag Manager, Google Analytics, Sentry, Facebook and Intercom


View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this by logging into your account and going to your profile page.


In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Volunteer Cambs and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organisation mentioned by you.


You can send all requests regarding the aforementioned rights with regard to your personal data to [email protected]


To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make this copy include your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.


Please note that you also have the right to lodge a complaint with the Information Commissioner’s Office at, or the Dutch Data Protection Authority.


How we protect personal data

The partners takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact via Cambridge Council for Voluntary Services ([email protected])