Digital Skills Volunteer – Make a Difference -Cambridge

💬 What You’ll Do

You’ll support our team in Cambridge

Central Library and/or C3 Church: Central Library-Weds-1.30pm -3.30pm

C3 Church-Each 2nd and 4th Fridays-10.30am-12.30pm

You’ll support our friendly team in small community sessions, helping people with:

• Using smartphones, tablets, and laptops
• Basic IT skills / How to get online
• Online safety and digital essentials
• Accessing services and connecting with others

You will need to have IT background or advanced digital skills (Induction and support are provided)

🎓 What You’ll Get

As a volunteer with Cambridge Online, you’ll receive:

• Regular training and ongoing support
• Access to the Learn My Way platform
• Loan equipment (when / if needed)
• Lanyard, leaflets, business cards, and stand materials
• Digital badges to recognise your skills so you can add it on your CV
• Invitations to social events and volunteer meetups
• Handouts and online learning materials
• Reimbursement of travel expenses
• The chance to become part of a welcoming digital inclusion community

🧩 What You Need

• A positive, patient attitude
• Good communication skills
• Ideally, candidates will be able to drive
• Willingness to learn and help others
• Problem solving skills
• IT background or advanced digital skills
• DBS check (organised and funded by us)

💬 About Cambridge Online

We help make the digital world simple, friendly, and fun for everyone.

Our team supports people to use devices, access online services, and gain vital digital life and job skills.

Join us and help change lives, one click at a time!

What we will provide to volunteers

💸 Reimbursement of costs

🤝 Extra support

About Cambridge Online

Cambridge Online; we help make the digital world simple, friendly & fun for all.

We are here to help clients use their devices, the internet, access essential services.

Our outreach work provides basic life skills & job skills around the city.

Additionally, we provide refurbished devices & data to those in need.

Our main centre is at Building 1, Allia Future Business Centre, Kings Hedges Road, CB4 2HY.

We are open from Monday to Friday 9:00 - 16:30.

We have Outreach sessions around Cambridgeshire and Peterborough