Shop volunteer

Shop volunteer

Organisation role · 2–4 hrs/Week
The Chapter House, The College, Ely CB7 4DL, UK
Art & cultureCommunity & familyWellbeing
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Ely Cathedral
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Volunteers support the Shop Supervisor and other staff. Shifts needed: Saturdays: 12.00-14.00. Sundays: 13.30-15.30.

Detailed description


  • Welcome customers to the shop, and answer any queries they may have on the shop or the cathedral.
  • Serve customers on the tills, taking payments for goods.
  • Help customers with jewellery and any other items that require assistance.
  • Day to day filling the shelves with stock, helping with displays, light dusting and tidying to keep the shop looking presentable.
  • Confident, outgoing personality, happy to engage with colleagues and visitors alike.
  • Required to undergo Cathedral’s recruitment procedures for volunteers including appropriate future training.

Person Specification:

  • In sympathy with the Cathedral’s purpose, mission and values.
  • To have good customer service skills in order to maintain a warm, welcoming and friendly environment for all who visit.
  • To have an open and approachable personality.
  • Someone who can work as part of a team but also individually.
  • Be open to ongoing training and supervision.

Time Commitment:

  • At least once a week for shifts of two to four hours maximum.


  • Required to undergo Basic Safeguarding Awareness Training every 3 years and be aware of the advice given in the Cathedral Safeguarding Handbook. 
  • Training relevant to tasks to be provided by supervisor.

Supervised by: 

  • The Cathedral Shop Supervisor

Please note: All applicants must be 16 or over.

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About Ely Cathedral

Ely Cathedral is a Christian Church offering daily worship and a place of prayer and sanctity. It is the seat of the Bishop of Ely and the mother church of over 300 parishes that make up the Diocese of Ely. The Cathedral is also a historical monument, built to the glory of God, which welcomes thousands of pilgrims and visitors every year. Our extraordinary volunteer community works hard to serve the city and surrounding area.