Shop volunteer

Duties:

• Welcome customers to the shop, and answer any queries they may have on the shop or the cathedral.
• Serve customers on the tills, taking payments for goods.
• Help customers with jewellery and any other items that require assistance.
• Day to day filling the shelves with stock, helping with displays, light dusting and tidying to keep the shop looking presentable.
• Confident, outgoing personality, happy to engage with colleagues and visitors alike.
• Required to undergo Cathedral’s recruitment procedures for volunteers including appropriate future training.

Person Specification:

• In sympathy with the Cathedral’s purpose, mission and values.
• To have good customer service skills in order to maintain a warm, welcoming and friendly environment for all who visit.
• To have an open and approachable personality.
• Someone who can work as part of a team but also individually.
• Be open to ongoing training and supervision.

Time Commitment:

• At least once a week for shifts of two to four hours maximum.

Training:

• Required to undergo Basic Safeguarding Awareness Training every 3 years and be aware of the advice given in the Cathedral Safeguarding Handbook. 
• Training relevant to tasks to be provided by supervisor.

Supervised by: 

• The Cathedral Shop Supervisor

Please note: All applicants must be 16 or over.