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About

“We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem”.

We are currently recruiting for triage volunteers and benefit form ...

Poverty reductionCommunity & family
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Adviceline Triage Volunteer

Adviceline Triage Volunteer

Organisation role · 6–7 hrs/Week
Flexible location
Advice & Mentoring
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Citizens Advice West Suffolk
#74658
Scan me or visit www.volunteercambs.org.uk/o/West-Suffolk-Citizens-Advice/activities/Adviceline-Triage-Volunteer/74658 to join

Contact person

Denise BogackiAsk Denise a question

Summary

We are currently recruiting for volunteers to answer calls from our clients from our offices across West Suffolk.

Detailed description

Our triage volunteers interact with clients at the initial stages and are trained to greet clients over the phone and help them to access our service. They play a crucial role in helping clients to feel comfortable using our service and making sure that they have someone to speak to quickly. The short training for this role runs throughout the year and anyone with good interpersonal skills can apply.



What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support
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About Citizens Advice West Suffolk

“We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem”.

We are currently recruiting for triage volunteers and benefit form fillers.

We welcome people from all backgrounds.

No experience required as full training will be given.