Customer Service Volunteer

Interest in art, craft or DIY, environment issues, reuse and recycling an advantage but not required.

Training & Support:

Full training on all responsibilities will be provided, including a general Health & Safety induction and till training (optional). 

Opportunities for personal and professional development available. (optional)

What you will get from this role:

• Develop and share your skills and experience

• Join a motivated, fun and creative team of volunteers

• Take pride in the knowledge that you are helping your community and the planet

• Gain experience that will enhance your CV or help others to develop theirs if you've retired.

• Meet new and help people from all walks of life.

General duties:

1. Greeting existing and new members and explaining how we operate as a social enterprise and a charity
2. Explain about the Scrapstore and Food membership (training provided)
3. Offering advice with queries from members regarding their creative projects
4. General stocking up and preparation of materials and goods to display in store
5. Helping to sort materials and prepare them for reuse
6. Merchandising, price labelling, sorting, picking, packing and tidying up.

Requirements:

·     Excellent interpersonal skills including a polite, friendly and approachable manner (must be child-friendly)

·     Community-minded to help serve families, community groups and school staff

·     Be an advocate of our access low-cost arts and craft materials, furniture and paint

·     Ability to work well with other volunteers as part of a team