Online Community Administrator Volunteer

Volunteering for the National Autistic Society’s Online Community is a meaningful and flexible way to make a real difference in the lives of autistic people and their families. As a volunteer administrator, you’ll play a vital role in maintaining a safe, welcoming space where users can share their stories, seek advice, and build supportive relationships.

What you will be doing

• Ensuring the community is used appropriately and all members follow our rules.
• Checking user profiles to ensure they adhere to anonymity rules.
• Checking the moderation queue and approving new user accounts.
• Ensuring users do not post any identifying details for example, profiles pictures, full names, addresses, links to social medias etc.
• Collecting feedback.
• Monitoring spam posts and accounts.
• Filling in data spreadsheets
• Sending handover notes to manager/moderation team.
• Alerting staff to any content that may be a safeguarding concern.