Skip Sidebar

About

Magpas Air Ambulance provides the very best pre-hospital emergency care, in the air or on land, including treatments usually only available in hospital. Operating 24/7, we answer on average four calls ...

HealthWellbeing
Share
Welcome Desk Volunteer

Welcome Desk Volunteer

Organisation role · Flexible hours
PE28 4YF, Huntingdon, Cambridgeshire, England, United Kingdom
HostingAdministrationReceptionistResearchIT
HealthWellbeing
Share Activity
Magpas Air Ambulance
#77591
Scan me or visit www.volunteercambs.org.uk/o/Magpas-Air-Ambulance/activities/Welcome-Desk-Volunteer/77591 to join

Contact person

Summary

As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.

Detailed description

You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.


As a welcome desk volunteer, you will be expected to:

  • Represent Magpas Air Ambulance in a respectful and friendly manner
  • Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
  • Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
  • Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
  • Address visitor questions and needs both over the phone and face-to-face
  • Have good communication skills and be able to work with other volunteers and staff as part of a team
  • Have an eye for detail and a flexible attitude
  • Have a good understanding of computers (Microsoft Office) or the willingness to learn
  • Process payments
  • Support various administrative duties
  • Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
  • Recognise, respond to, and report any safeguarding issues or concerns


What you can expect from us:


  • Regular support and advice from our staff team
  • Expenses covered in line with our volunteer policy
  • On-the-job training specific to your role
  • Events where you can meet other volunteers and share ideas
  • Impressive skills to add to your CV and a reference if/when you need it
  • The opportunity to meet a network of like-minded people
  • We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

Share Activity
Huntingdon Activities > Magpas Air Ambulance > Welcome Desk Volunteer

About Magpas Air Ambulance

Magpas Air Ambulance provides the very best pre-hospital emergency care, in the air or on land, including treatments usually only available in hospital. Operating 24/7, we answer on average four calls for help a day, treating around 900 patients in life-threatening emergencies every year.

Magpas Air Ambulance serves the communities of Cambridgeshire, Bedfordshire and across the East of England and is dispatched by both the East of England and the East Midlands Ambulance Service Trusts—caring for a population of over 10 million.

Our advanced medical team combines the skills of a senior doctor and critical care paramedic on every shift. All members of the team are specially trained in Pre-Hospital Emergency Medicine (PHEM), and support the ambulance service by bringing advanced medical care directly to their patients’ side when time is of the essence.

We receive no regular state funding and rely on generous public donations to continue saving lives.