For over 150 years, we’ve been here for children and young people who need us most – bringing love, care and hope into their lives and giving them a place where they feel they belong. We are here ...
Barnardo's Retail Shop Floor Volunteer 1 (Yaxley)
Practical details
Volunteering • Organisation role
Contact person
Acara Hassen
Provided
#119745
Scan me or visit www.volunteercambs.org.uk/o/Barnardos6/activities/Barnardos-Retail-Shop-Floor-Volunteer-1-Yaxley/119745 to join
You will provide a first-class customer service experience, ensuring customers find everything they need and the shop floor remains well stocked and tidy.
Why we want you
As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and store's front of house is maintained to a high standard and remains well stocked
What you will be doing:
- Assisting customers by greeting them when they enter the store and thanking them when they leave, helping them find any items they are looking for, and covering changing rooms.
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Assist customers with their donations and support the store with gift aid sign up.
- Support with covering the till when needed
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensure the store remains clean and tidy, health and safety procedures and security measures are adhered to
The skills you need:
- Friendly and helpful
- Excellent customer service skills
- Good verbal communication skills as engaging positively with customers is a must
- Happy to work as part of a team but confident to work independently too
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries or issues
- Enthusiastic about the work of Barnardo's
What's in it for you:
- Have fun and meet new people
- Develop skills for your CV
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities
- Volunteering in a fast paced and diverse environment
- In-store discount (20%)
- Access to our internal job opportunities
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on [email protected]
Related to
About Barnardo's Retail
For over 150 years, we’ve been here for children and young people who need us most – bringing love, care and hope into their lives and giving them a place where they feel they belong. We are here because too many children and young people across the UK are missing out on a good childhood, and on the opportunity to thrive when they become adults.
Until 2027 we’ll be focused on driving change for...
-Children and young people struggling with their mental health and wellbeing
-Children and young people at greater risk of poor health
-Children, young people and families living in poverty
-Families needing support to give their children the best possible life chances
-Children in care and care leavers
-Children and young people at risk of sexual abuse and exploitation
-Children and families seeking sanctuary in the UK.